Give your customers
the answers they came for
AI support for Shopify stores that answers from your own policies
— and hands off to a human the moment it can’t.
Everything your store needs
Built for Shopify merchants who want fewer tickets and happier customers.
Instant customer replies
Customers get answers in seconds, not hours — any time of day, any day of the year.
Answers from your store only
Every reply comes from your knowledge base — shipping, returns, products. Never invented.
Human escalation
When the assistant can't answer, it says so and escalates. No fake replies, no frustrated customers.
One script-tag install
Paste one line into your Shopify theme. No developer required. Live in under 15 minutes.
Easy knowledge base
Add FAQ and policies by pasting text or scraping your site. Update any time — no reinstall.
Secure by design
Your data is isolated from every other merchant. Your knowledge base stays private. Always.
Live in four steps
From signup to live widget — no developer, no long setup.
Connect your store
Sign up and add your store name. Takes about 30 seconds.
Import your knowledge
Add FAQ, policies, and product info by pasting text or scraping a URL.
Install one script
Paste a single <script> tag into your Shopify theme.
Customers get instant answers
The widget goes live. Your team handles only what needs a human.
Private by default
Your store data is yours. Isolation is the default, not an add-on.
- Your data stays isolated
- Your store's knowledge is completely separate from every other merchant — no cross-store access, ever.
- Your knowledge stays private
- Only your widget, on your domain, can retrieve answers from your knowledge base. Nothing is shared or searchable by others.
- Secure infrastructure
- Encryption in transit and at rest, on enterprise-grade infrastructure. Security as a baseline, not an add-on.
Flat monthly price. No per-seat fees.
Priced by messages answered. Overage only if you grow past your plan.
Starter
Small stores automating their first support questions.
- 2,500 messages / month
- 1 Shopify store
- Store knowledge base
- Analytics dashboard
- Human escalation
- Email support
Growth
PopularGrowing Shopify brands handling real support volume.
- 8,000 messages / month
- Everything in Starter
- Priority processing
- Advanced analytics
- Widget customization
- Conversation insights
Pro
High-volume brands that need enterprise-grade support.
- 16,000 messages / month
- Everything in Growth
- Team management
- Premium support
- Early feature access
Enterprise
Very high volume or multi-brand — a plan shaped to you.
- Custom message volume
- Multiple stores
- Everything in Pro
- Dedicated onboarding
- Custom SLA & uptime
- SSO & advanced security
Compare every plan
| Features | Starter | GrowthMost popular | Pro | Enterprise |
|---|---|---|---|---|
| Volume | ||||
| Messages / month | 2,500 | 8,000 | 16,000 | Custom |
| Shopify stores | 1 | 1 | 1 | Multiple |
| Top-up packs | Included | Included | Included | Included |
| Answering | ||||
| Store knowledge base | Included | Included | Included | Included |
| Human escalation + email capture | Included | Included | Included | Included |
| Widget customization | Included | Included | Included | Included |
| Priority processing | Not included | Included | Included | Included |
| Conversation insights | Not included | Included | Included | Included |
| Analytics | ||||
| Analytics dashboard | Included | Included | Included | Included |
| Advanced analytics | Not included | Included | Included | Included |
| Team & operations | ||||
| Team management | Not included | Not included | Included | Included |
| Early feature access | Not included | Not included | Included | Included |
| Dedicated onboarding | Not included | Not included | Not included | Included |
| Custom SLA & uptime | Not included | Not included | Not included | Included |
| SSO & advanced security | Not included | Not included | Not included | Included |
| Support | ||||
| Support | Premium | Priority | ||
FAQ
Common questions
How long does setup take?+
About 15 minutes: sign up, add your knowledge (paste text or scrape your site), and paste one script tag into your theme. No developer.
How does it learn my store?+
It reads the pages and FAQs you give it — scraped from your site or pasted in — and answers only from that. It never draws on general knowledge about your products.
What happens if it can't answer?+
It says so and escalates to a human, capturing the customer's email so your team can follow up. It never invents an answer.
Can I add my own content?+
Yes — paste FAQ and policy text, or scrape a URL. Update any time; no reinstall needed.
How do I install it?+
Paste a single <script> tag into your Shopify theme. That’s it — the widget goes live immediately.
Is my data secure?+
Every store's data is isolated and your knowledge base is private to your widget on your domain. Encrypted in transit and at rest.
Put an operator on your storefront tonight.
One line of code. Answers from your own knowledge. A human when it counts.